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About Us

Why to Choose LoveCharms

People often search and buy discounted luxury bags online, but they usually can’t get a satisfactory shopping experience. The problems are concentrated on these three points. One is the poor product quality, the bag does not have real shot photos, the website only has official pictures, the product received is far from the website pictures. The second is customer service is not guaranteed, such as customer questions can’t be replied promptly, shipment is late delivered or even has no delivery. The third, there is no great discount on prices, and the prices are still as high as luxury goods that people can’t afford to buy.
LoveCharms.co was established to solve these three problems. By uploading real shot photos of each product to the website, it ensures that consumers can obtain products in good quality which are consistent with the website pictures. Then, optimize our customer service to ensure that customer questions are answered within 24 hours. Reliable forwarders are selected to ensure the speed of delivery. In the end, customers can buy satisfactory products from us at really sale prices.


Our History

We started selling discounted luxury handbags online in 2012. At the beginning, we only had a few classic models for customers to buy, and we could only get pictures from the brand’s official websites and upload them to our website for product display, but this did not satisfy our customers. Since then, we made improving product quality and service our top priority. While ensuring excellent and stable product quality, we continued to expand the range of product models, not only involving classic models, but also covering the latest catwalk models of the season. Meanwhile, we started to take real pictures of each product and upload it to our website to ensure that customers can know the quality of the product before purchasing. By cooperating with different logistics providers, we slowly screened out suitable forwarders and conduct in-depth cooperation to ensure that our customers all over the world can receive the goods they purchase in a relatively short time. Through these efforts, we have gradually gained the trust of customers and become their first choice for shopping discounted luxury handbags.

 

How We're Taking Care...

The health and safety of our employees, customers and communities is our top priority. Our team have been hard at work implementing enhanced safety measures as we continue our shipping service worldwide. We’re closely following official COVID-19 recommendations of the WHO and CDC, as well as local government mandates. Additional action is taken by our team for every shipment. All of the Pandora products will be disinfected before delivery.

During this tough period, our service is facing many challenges. There used to be some complaints regarding the order delivery. Taking care takes time so please be patient with us as we navigate new ways of working and our shipping service is improving all the time.

As we move forward during this unprecedented time together, we will continue to follow the guidelines of our public health officials to best navigate in the coming weeks ahead, and share information as it becomes available. As always, we are available online at LoveCharms.co and through our social channels to help with anything you need.